FormLoom

Svelte support ticket form

A structured support request with priority and attachments.

Recommended fields

FieldTypeRequired
nametextYes
emailemailYes
priorityselectYes
subjecttextYes
descriptiontextareaYes
attachmentfileNo

The code

Bind `on:submit` with a handler that serializes the form and POSTs to FormLoom. Use a reactive `status` variable for the UI.

SvelteKit page
src/routes/contact/+page.svelte
<!-- src/routes/contact/+page.svelte -->
<script>
  let status = "idle";
  async function submit(e) {
    e.preventDefault();
    const res = await fetch("https://formloom.vercel.app/api/submit/YOUR_ACCESS_KEY", {
      method: "POST",
      headers: { "Content-Type": "application/json", Accept: "application/json" },
      body: JSON.stringify(Object.fromEntries(new FormData(e.target))),
    });
    status = (await res.json()).success ? "ok" : "error";
  }
</script>

{#if status === "ok"}
  <p>Thanks — we got your message.</p>
{:else}
  <form on:submit={submit}>
    <label>
      Name
      <input type="text" name="name" required />
    </label>
    <label>
      Email
      <input type="email" name="email" required />
    </label>
    <label>
      Priority
      <select name="priority" required>
        <option value="Low">Low</option>
        <option value="Normal">Normal</option>
        <option value="High">High</option>
        <option value="Urgent">Urgent</option>
      </select>
    </label>
    <label>
      Subject
      <input type="text" name="subject" required />
    </label>
    <label>
      Describe the issue
      <textarea name="description" required></textarea>
    </label>
    <label>
      Attachment
      <input type="file" name="attachment" />
    </label>
    <!-- honeypot: bots fill this, humans don't see it -->
    <input type="checkbox" name="botcheck" style="display:none" tabindex="-1" autocomplete="off" />
    <button type="submit">Send</button>
  </form>
{/if}
Plain HTML (no JavaScript)
contact.html
<form action="https://formloom.vercel.app/api/submit/YOUR_ACCESS_KEY" method="POST">
  <label>
    Name
    <input type="text" name="name" required />
  </label>
  <label>
    Email
    <input type="email" name="email" required />
  </label>
  <label>
    Priority
    <select name="priority" required>
      <option value="Low">Low</option>
      <option value="Normal">Normal</option>
      <option value="High">High</option>
      <option value="Urgent">Urgent</option>
    </select>
  </label>
  <label>
    Subject
    <input type="text" name="subject" required />
  </label>
  <label>
    Describe the issue
    <textarea name="description" required></textarea>
  </label>
  <label>
    Attachment
    <input type="file" name="attachment" />
  </label>
  <!-- honeypot: bots fill this, humans don't see it -->
  <input type="checkbox" name="botcheck" style="display:none" tabindex="-1" autocomplete="off" />
  <button type="submit">Send</button>
</form>
@formloom/client (typed SDK)
submit.ts
// npm i @formloom/client
import { createForm } from "@formloom/client";

type Contact = {
  name: string;
  email: string;
  priority: string;
  subject: string;
  description: string;
  attachment?: string;
};

const form = createForm<Contact>("YOUR_ACCESS_KEY");

// End-to-end typed: TS errors if you send the wrong shape.
const { success, message } = await form.submit({
  name: form.name.value,
  email: form.email.value,
  priority: form.priority.value,
  subject: form.subject.value,
  description: form.description.value,
  attachment: form.attachment.value,
});

Tips

  • Allow a file attachment so users can include screenshots (FormLoom supports up to 25MB on Pro).
  • Forward to your helpdesk via webhook to auto-create tickets.

FAQ

Yes — FormLoom supports 10MB file uploads on the free tier; add a `file` input.
Svelte support ticket form — copy-paste code + live demo · FormLoom